What we treat
Tell us how to reach you. For a common, non-emergency concern, start a reviewed request. For requests submitted during open hours, the clinic reviews the request and contacts you about the next step.
Common care questions
Start with an existing guide. It offers general information only; the clinic decides the appropriate next care step.
For an established non-controlled medication question, including blood-pressure or diabetes medication, discuss the right next step. No renewal is automatic.
Read guide 02 · PATIENT GUIDEReview your current birth control and renewal needs with a doctor.
Read guide 03 · PATIENT GUIDEAsk about suspected lice, treatment options, or concerns after treatment.
Read guide 04 · PATIENT GUIDEDiscuss an itchy, flaky scalp and possible next steps.
Read guide 05 · PATIENT GUIDETalk about facial redness, flare-ups, and treatment options.
Read guide 06 · PATIENT GUIDEDiscuss an itchy rash and whether assessment or treatment is needed.
Read guideCare topics
These topics can help you prepare. They do not replace emergency care.
For an established non-controlled medication question, including blood-pressure or diabetes medication, start a reviewed request. A refill or renewal is never automatic.
Read guidance 02A clinician decides whether a note, form, referral, or another next step is appropriate.
Read guidance 03Prepare a short timeline. Severe or rapidly worsening symptoms need urgent or emergency care instead.
Read guidance 04Use source-backed general information to prepare questions and recognize changes that should not wait.
Read guidance 05A temperature alone cannot decide seriousness; read the guide for general information and prompt-care boundaries.
Read guidance 06Read source-backed general information and prompt-care boundaries without trying to identify the cause online.
Read guidance 07Prepare a clear history for a clinician conversation and use the guide to review when waiting for an online request may not fit.
Read guidance 08For immediate danger or crisis support, use 988, 911, or emergency care—not this request form.
Read guidance 09Persistent, severe, or concerning symptoms may need in-person assessment instead.
Read guidance 10Read general Alberta information without trying to identify a concern from an online description.
Read guidance 11Several causes are possible; use the guide to prepare a practical care question.
Read guidance 12A ring-shaped patch does not establish a diagnosis; read source-backed general information first.
Read guidance 13Have the practical details ready. The clinic confirms coverage and care setting after review.
Read guidanceFor a common, non-emergency concern, the reviewed request form is the next step after you have read the relevant guidance. The clinic decides whether a virtual conversation or another care setting may fit.
Request a doctor call todayCommon questions
AlbertaMD provides an online visit form pathway for common care topics and symptom questions. A clinician reviews each concern individually and decides whether a virtual conversation, an in-person assessment, or another care route is appropriate.
You can prepare medication names, doses, allergies, and the question you want reviewed. A prescription, refill, renewal, or dose change is not automatic and depends on an appropriate clinical assessment.
You can send a routine question about an established non-controlled medication, including blood-pressure or diabetes medication, for clinic review. AlbertaMD does not offer online renewal of pain medications, controlled medications, or similar restricted medicines. A clinician decides whether a renewal, refill, dose change, another assessment, a pharmacy conversation, or another care setting is appropriate. No outcome is automatic.
You can explain what you need, but a request does not promise a note, form, referral, or other document. A clinician decides whether the requested next step is appropriate after assessment.
A valid Alberta Health Care card and active AHCIP coverage are required. You must be physically in Alberta. Eligible medically necessary doctor visits are covered by AHCIP for patients with a valid Alberta Health Care card and active coverage. This refers to the doctor consultation. Medication costs and uninsured services are separate.
When not to wait
If symptoms are severe, rapidly worsening, or may be an emergency, call 911 or go to the nearest emergency department. For uncertainty about where to go, contact an appropriate in-person healthcare professional or care setting for individual guidance.
Alberta online walk-in care
Start online with basic callback, Alberta location, and eligibility details. Keep health details for the clinic conversation.
Request a doctor call today