What we treat
Start with the concern.
Then choose the right care setting.
AlbertaMD supports non-emergency online requests for Alberta patients. A clinician reviews each concern individually and decides whether a virtual conversation, an in-person assessment, or another care route is appropriate.
Care topics
Information for common
non-emergency concerns.
These topics help you prepare a clearer request. They do not diagnose a condition, promise a service, or replace emergency care.
Medication questions and refills
Prepare medication names, doses, allergies, and the question you want reviewed. A prescription or renewal is never automatic.
Read guidance 02Sick notes and documentation
Learn what may need clinical assessment and why a request does not promise a note, form, referral, or other document.
Read guidance 03Follow-up and specialist questions
A clinician decides whether a follow-up, referral, in-person assessment, or another next step is appropriate after review.
Read guidance 04Routine care and ongoing health questions
A non-emergency online request can help start a clinical conversation. AlbertaMD does not replace an ongoing primary-care relationship.
Read guidance 05Sexual and urinary health questions
Prepare a concise symptom timeline and relevant context. Urgent or severe symptoms may need in-person care instead.
Read guidance 06Diabetes and blood-pressure care navigation
Use official Alberta resources and prepare questions for an appropriate clinical conversation without assuming a treatment outcome.
Read guidance 07Cold, flu, and respiratory concerns
Review practical information to prepare, and know when severe symptoms need urgent or emergency assessment instead.
Read guidance 08Allergies, anxiety, and mental wellbeing
These concerns need individual clinical judgment. For immediate danger or crisis support, use 988, 911, or emergency care—not this request form.
Read guidanceCondition guides
Search by symptom.
Prepare practical details.
Cold and flu symptoms
General Alberta care-navigation information for people with common respiratory symptoms who are deciding what information to prepare and where to seek help.
Read guide 02 · PATIENT GUIDESore throat
A sore throat can have different causes. This guide helps Albertans prepare for a clinical conversation and recognize when waiting for a callback is not appropriate.
Read guide 03 · PATIENT GUIDEUrinary symptoms
General information for Alberta patients with urinary concerns who need to prepare a clear history and choose an appropriate next care pathway.
Read guide 04 · PATIENT GUIDEHeadache
Headaches have many patterns and causes. This page provides Alberta care-navigation context, not a diagnosis or a replacement for medical assessment.
Read guide 05 · PATIENT GUIDERash and skin irritation
A rash or skin irritation may need a closer look depending on symptoms and change over time. This guide explains how to prepare for a non-emergency review.
Read guide 06 · PATIENT GUIDESeasonal allergies
Alberta seasonal-allergy information can help patients prepare questions for a clinician and recognize when a symptom pattern needs a different care setting.
Read guide 07 · PATIENT GUIDEStomach upset and nausea
General Alberta care-navigation information for nausea or stomach upset, focused on preparing a clear history and recognizing when not to wait for an online request.
Read guide 08 · PATIENT GUIDEEar pain and ear infections
General Alberta care-navigation information for ear symptoms, focused on preparing a useful history and recognizing when a callback request should not be the next step.
Read guide 09 · PATIENT GUIDESinus symptoms
Alberta care-navigation information for sinus-related symptoms, designed to help patients prepare concise details without assuming the cause or the right care setting.
Read guide 10 · PATIENT GUIDEPink eye and eye redness
General Alberta care-navigation information for eye redness or possible pink eye, with emphasis on details to prepare and symptoms that should not wait for an online request.
Read guide 11 · PATIENT GUIDEBack pain
Alberta care-navigation information for back pain, focused on preparing a functional history and recognizing concerning changes that need prompt in-person care.
Read guide 12 · PATIENT GUIDESprains and strains
General Alberta care-navigation information for a possible sprain or strain, focused on a clear injury history and signs that need prompt in-person assessment.
Read guideWhen not to wait
Emergency care comes first.
If symptoms are severe, rapidly worsening, or may be an emergency, call 911 or go to the nearest emergency department. For non-emergency uncertainty about where to go, Health Link 811 provides Alberta care-navigation support.
Alberta online walk-in care
Ready to start
a request?
For a non-emergency concern, send the clinic the practical information it needs to review your request. The clinic will contact you about the appropriate next step.
Start your visit