Website information
Website content is general information, not individual diagnosis, treatment or emergency care. All appointment booking and registration take place inside Ava.
Virtual-care information
Booking and clinical consent are separate.
Book your visit through Ava. The website no longer accepts clinic-request forms.
Booking and clinical consent
Select an offered phone slot in Ava and follow its confirmation and appointment instructions. Appointment registration is not a substitute for required clinical, identity, privacy or virtual-care consent.
Clinical discretion
A physician decides whether virtual care, a prescription, documentation or another care setting is appropriate. No diagnosis, treatment, prescription, document, coverage decision or outcome is guaranteed.
Emergencies
For severe, rapidly worsening or possible emergency symptoms, call 911 or seek immediate in-person care. Do not wait for an appointment.
Clinic policy review
These operational terms should receive legal and professional review. They do not replace the clinic's complete clinical privacy, consent and records policies.