Emergency? Call 911 or go to the nearest emergency department.

Call 911For a possible emergency only. Opens your phone dialer.

Open every day, including weekends, 8:00am to 10:00pm Mountain Time. For requests submitted during open hours, the clinic reviews the request and contacts you about the next step.

Callback-request acknowledgement

A callback request has benefits, limits, and responsibilities.

When you submit the callback request, you acknowledge that AlbertaMD may use the information provided to review the request and contact you. This acknowledgement is not consent for a completed clinical visit or a substitute for later clinical consent.

01

What the acknowledgement covers

You confirm that the information is submitted for callback-request review and that the clinic may contact you using the details you provide. The request records basic callback, current-location, coverage-status, and callback-preference details so the clinic can review the request and contact you. Health details are discussed during the clinic conversation, not entered on the public form.

02

What clinic review does next

A callback request sends your practical details for clinic review. The clinic may later explain the appropriate next step; payment, coverage, prescriptions, documents, and clinical outcomes each require the appropriate workflow and review.

03

Emergencies and care setting

Do not use this form for an emergency or severe, rapidly worsening symptoms. Call 911 or seek immediate in-person care. The clinic may determine that another care setting is safer or more appropriate.

04

Further consent

If the clinic offers a virtual visit after review, it should provide any additional clinical, identity, privacy, billing, and virtual-care consent information required for that visit.

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