Emergency? Call 911 or go to the nearest emergency department.

Call 911For a possible emergency only. Opens your phone dialer.

Open every day, including weekends, 8:00am to 10:00pm Mountain Time. Book an offered phone appointment through Ava and follow its confirmation and appointment-status instructions. Registration takes place inside Ava.

Your visit, step by step

How to book your AlbertaMD visit.

For a non-emergency concern, select an offered phone slot and register inside Ava. Physician assessment determines clinical suitability and next steps.

Book your visit now

For people physically in Alberta with a valid Alberta Health Care card and active AHCIP. Book an offered phone appointment in Ava and follow its confirmation and appointment instructions.

The care pathway

Three clear steps.

Eligible medically necessary doctor visits are covered by AHCIP for patients with a valid Alberta Health Care card and active coverage. This refers to the doctor consultation. Medication costs and uninsured services are separate.

01

Choose an Ava appointment

Select an offered 15-minute phone slot and complete registration inside Ava.

02

Follow your Ava appointment instructions

Book an offered phone appointment through Ava and follow its confirmation and appointment-status instructions. Registration takes place inside Ava.

03

Discuss your symptoms and next steps

A doctor will talk through whether virtual care or another care setting may fit.

Before your appointment

Have a few details ready.

Open every day, including weekends, 8:00am to 10:00pm Mountain Time. Book an offered phone appointment through Ava and follow its confirmation and appointment-status instructions. Registration takes place inside Ava. AlbertaMD operates daily from 8:00am to 10:00pm Mountain Time. Ava shows the published appointment slots; not every operating hour is bookable. For an emergency, call 911 rather than waiting for an appointment.

Have a private place, reliable callback number, and a short concern timeline ready.

Enter your required health-card number only inside Ava, not website guide search or general email.

For urgent symptoms, call 911 or seek immediate in-person care.

Prepare for a virtual visit Online Doctor Alberta

Before you book

Quick answers.

Open an answer only if you need it.

How do I book my visit?

Book an offered phone appointment through Ava. Complete registration there and follow its confirmation and appointment-status instructions.

What happens after I book in Ava?

Follow the appointment status and instructions shown in Ava. Book an offered phone appointment through Ava and follow its confirmation and appointment-status instructions. Registration takes place inside Ava.

Where do I enter my registration details?

Enter required contact, date-of-birth and health-card registration details only inside Ava. This website does not collect clinical information or accept clinic-request forms.

How do I choose a phone appointment time?

Choose an offered 15-minute phone appointment in Ava. Booking is not restricted to the same day; only the clinic's published slots are offered.

Book your visit nowPhone visit · Emergencies: 911