Submit your request
Share your callback, current Alberta location, and coverage status. Keep health details ready for the doctor conversation.
Your visit, step by step
How an Alberta doctor-call request works.
For a common, non-emergency concern, start a short request from home. The clinic reviews it before deciding the next appropriate step.
Request a doctor call todayFor people physically in Alberta with a valid Alberta Health Care card and active AHCIP. This starts clinic review, and the clinic contacts you about the next step.
The care pathway
Three clear steps.
Eligible medically necessary doctor visits are covered by AHCIP for patients with a valid Alberta Health Care card and active coverage. This refers to the doctor consultation. Medication costs and uninsured services are separate.
Receive a doctor’s call
For requests submitted during open hours, the clinic reviews the request and contacts you about the next step.
Discuss your symptoms and next steps
A doctor will talk through whether virtual care or another care setting may fit.
Before the clinic contacts you
Have a few details ready.
Open every day, including weekends, 8:00am to 10:00pm Mountain Time. For requests submitted during open hours, the clinic reviews the request and contacts you about the next step. AlbertaMD operates daily from 8:00am to 10:00pm Mountain Time. For a possible emergency, call 911 rather than waiting for an online request.
Have a private place, reliable callback number, and a short concern timeline ready.
Keep your health-card number private; do not enter it on the public form.
For urgent symptoms, call 911 or seek immediate in-person care.
Prepare for a virtual visit Online Doctor AlbertaBefore you request a call
Quick answers.
Open an answer only if you need it.
How does the clinic review my visit request?
Sending the form starts a clinic-reviewed request. The clinic reviews your callback, location, and eligibility details before contacting you about the next step.
What happens after I submit a request?
The clinic reviews the callback, location, and eligibility details you provide, then contacts you about the next appropriate step. For requests submitted during open hours, the clinic reviews the request and contacts you about the next step.
What should I include in the public request?
Enter only your callback, current Alberta location, and eligibility details. Keep symptoms, medications, health history, and health-card information for the clinic conversation; do not enter them into the public form.
Do I need to choose a callback time or video visit?
No. Provide your callback and basic eligibility details on the public form. The clinic reviews the request and contacts you about the next step; a clinician may discuss video only if it fits.