Start with the symptom pattern
Use an AlbertaMD guide to organize when symptoms began, how they changed, related symptoms, medicines, allergies, and questions for a clinician.
Acute symptoms in Alberta
Field note · care setting
Use a symptom guide to prepare a non-emergency request and recognize when immediate in-person or emergency care is safer.
Acute symptoms in Alberta:
choose a safe next step.
For a non-emergency concern, AlbertaMD can be a starting point for people currently in Alberta. Send a request, and the clinic reviews whether a virtual conversation or another care setting may be appropriate.
Non-emergency only. For severe, rapidly worsening, or possible emergency symptoms, call 911 or seek immediate emergency care.
Start your visit nowChoose the right care setting
Health Link 811 can help with non-emergency care navigation. Some concerns need prompt in-person assessment or emergency care instead of a callback.
Send a request when appropriate
For a non-emergency concern, the clinic reviews your request and contacts you about the appropriate next step. Virtual care is not suitable for every concern.
Emergency care comes first.
Call 911 or go to the nearest emergency department for chest pain, severe trouble breathing, signs of stroke, severe bleeding, loss of consciousness, or another possible emergency. Do not wait for an online request.
Call Health Link 811 for non-emergency care navigation Review Alberta care optionsQuick next-step check
Is an online request
a sensible next step?
This local-only helper does not diagnose, assess symptoms, or decide where you should receive care. It does not collect, save, or send your answers.
Select an answer above to see a general next-step option. A clinician still decides whether virtual care is appropriate.
Start with your concern
Find an Alberta guide
for common acute symptoms.
Search the established guides or filter by a broad concern. This finder is for information only and does not assess symptoms, select a care setting, or send your search to the clinic.
6 guides shownYour search stays on this device.
Before you send a request
A clear history helps the clinic review the concern.
Bring practical details, not a diagnosis. The clinician decides what assessment, follow-up, or care setting is appropriate.
Open the non-emergency request formWhen it started and how it changed
Share a short timeline and whether the concern is improving, unchanged, or worsening.
Relevant symptoms and history
Include important related symptoms, medicines, allergies, relevant conditions, and questions you want addressed.
Where you are and how to reach you
The clinic needs your current Alberta location and a practical callback preference. It confirms coverage and care suitability after review.
Covered-care pathway
Eligible medically necessary virtual visits may be billed to Alberta Health.
This public request pathway is for people physically located in Alberta.
For eligible patients with active AHCIP, medically necessary covered virtual visits are not charged through the request form.
The clinic confirms coverage and whether virtual care is appropriate before a visit.
Read official Alberta AHCIP informationCommon questions
Acute-symptom questions from Alberta patients.
Can I use AlbertaMD for acute symptoms?
For a non-emergency concern, you can send the clinic an online request. The clinic reviews the information and decides whether a virtual conversation or another care setting may be appropriate. A request does not diagnose a condition or guarantee a virtual visit.
What symptoms should not wait for an online request?
Call 911 or seek immediate emergency care for severe trouble breathing, chest pain, signs of stroke, severe bleeding, loss of consciousness, or another possible emergency. Health Link 811 can help with non-emergency care navigation when you are unsure where to go.
Do I need an Alberta health card to start the covered-care request?
This AlbertaMD request pathway is for people physically in Alberta. Eligible patients with active AHCIP are not charged for medically necessary covered virtual visits. The clinic confirms coverage and the appropriate next step after review.
What should I prepare before sending a request?
A short timeline of the concern, important symptoms, current medicines, allergies, relevant medical history, your Alberta location, and a callback preference can help the clinic review the request. Do not send health-card numbers, card images, or Alberta Wallet information through the public form.
Non-emergency next step
Send a request
when it is appropriate.
For a non-emergency concern, the clinic reviews your request and contacts you about the next step. Eligible Alberta patients with active AHCIP are not charged for medically necessary covered virtual visits.
Start your visit nowFor an emergency, call 911 or seek immediate in-person emergency care.