What to have ready for the call.
Note when symptoms began, whether fluids stay down, urine changes, associated pain or fever, recent changes, current medicines, relevant health conditions, and pregnancy context if relevant.
A callback request gives the clinic a starting point to review the concern. Diagnosis, prescriptions, referrals, laboratory requisitions, documents, payment, and next steps depend on that review; another setting may be recommended.
When an examination, testing, or another setting may be needed.
This guide cannot decide whether it is safe to wait or which care setting is right for an individual concern. Some concerns need an in-person examination, testing, or another setting. If you are unsure where to go, contact an appropriate in-person healthcare professional or care setting for individual guidance. Use prompt in-person care if you are concerned about worsening symptoms.
Know when not to wait.
Call 911 or seek emergency care for severe abdominal pain, bloody vomit, signs of severe dehydration, fainting, or another possible emergency.
Virtual care is not appropriate for every concern. If your symptoms are severe, rapidly worsening, or may be an emergency, use emergency services or immediate in-person care instead of waiting for a callback.
Common questions about stomach upset and nausea.
Can I ask an online doctor about nausea or stomach upset in Alberta?
For a health concern, an online request can help the clinic review the symptoms and decide whether a virtual conversation or another care setting may fit. It does not identify the cause of nausea or stomach upset or guarantee a virtual visit.
What details should I prepare for stomach upset or nausea?
Note when symptoms began, whether fluids stay down, associated pain or fever, recent changes, medicines, relevant health conditions, and pregnancy context if relevant.
Can an online request replace urgent assessment for severe symptoms?
No. Severe abdominal pain, blood in vomit, fainting, signs of severe dehydration, or another possible emergency need prompt in-person emergency care rather than a callback request.
Where can I find official Alberta nausea-and-vomiting information?
MyHealth Alberta provides current public information about nausea and vomiting. It does not identify the cause of an individual concern or replace an appropriate clinical assessment.
When should I seek in-person guidance instead of sending an online request for stomach upset or nausea?
Call an appropriate in-person healthcare professional or care setting when you are unsure where to seek care or whether the symptoms need prompt assessment. Call 911 or seek emergency care for a possible emergency, such as fainting, severe dehydration, severe or worsening abdominal pain, or vomiting blood.
Non-emergency request
Request a doctor call today.
For people physically in Alberta with a valid Alberta Health Care card. For requests submitted during open hours, the clinic reviews the request and contacts you about the next step. AlbertaMD operates daily from 8:00am to 10:00pm Mountain Time. For a possible emergency, call 911 rather than waiting for an online request. If your concern cannot wait, use appropriate in-person care; call 911 for a possible emergency.