Emergency? Call 911 or go to the nearest emergency department.

Call 911For a possible emergency only. Opens your phone dialer.

Open every day, including weekends, 8:00am to 10:00pm Mountain Time. For requests submitted during open hours, the clinic reviews the request and contacts you about the next step.

Alberta patient guide

Sore throat?
Speak with an Alberta doctor today.

Request a doctor call from home. Open every day, 8:00am to 10:00pm Mountain Time. For requests submitted during open hours, the clinic reviews the request and contacts you about the next step.

A valid Alberta Health Care card and active AHCIP coverage are required. You must be physically in Alberta. Eligible medically necessary doctor visits are covered by AHCIP for patients with a valid Alberta Health Care card and active coverage. This refers to the doctor consultation. Medication costs and uninsured services are separate. Keep your health-card number private; the clinic will confirm the right next step.

Request a doctor call today For non-emergency health concerns. If another care setting may help, the clinic will guide the next step.

Request a doctor today. Open Saturday and Sunday, 8:00am to 10:00pm.

Last updated
Share this guide

Send only this public page link to a caregiver. AlbertaMD does not receive a recipient, message, or health detail.

EmailWhatsApp

A sore throat can have different causes. This guide helps you prepare for a clinician conversation without identifying the cause. The clinic decides whether a virtual conversation or another setting may fit.

01

Prepare for a sore-throat call.

Note when throat symptoms began, whether they are changing, any measured fever or rash, whether drinking fluids is difficult, breathing or voice changes, and any medication allergies.

02

Examination and testing limits.

An online request cannot confirm the cause of a sore throat or decide whether an examination or testing is needed. A doctor may recommend an in-person assessment or another care setting after review.

03

Know when not to wait.

Call 911 or seek emergency care for severe trouble breathing, inability to swallow saliva, swelling affecting the airway, or another possible emergency.

04

Common questions about sore throat.

How can a doctor help with a sore throat?

After review, a doctor may discuss the concern and next steps, or recommend an in-person assessment or another care setting when that is safer or more appropriate.

What should I prepare for a sore-throat call?

Keep the symptom timeline, any measured fever or rash, changes in swallowing or breathing, relevant medicines or allergies, and your questions ready for the clinical conversation.

When might an examination or testing be needed?

An online request cannot confirm the cause of a sore throat or decide whether testing is needed. If you are unsure where to go, contact an appropriate in-person healthcare professional or care setting for individual guidance. Call 911 for severe trouble breathing, inability to swallow saliva, airway swelling, or another possible emergency.

Non-emergency request

Request a doctor call today.

For a non-emergency concern, send a reviewed request. A clinician decides the appropriate next care setting.

Request a doctor call today
Request a doctor call todayClinic-reviewed request