What to have ready for the call.
Before making a request, note where the growth is, when you first noticed it, any changes, discomfort, whether a foot growth affects walking, and any relevant health information or past care you want to discuss. This can help make the conversation clearer.
A callback request is not a diagnosis, prescription, referral, laboratory requisition, document, payment, or confirmed appointment. The clinic reviews the concern and may recommend another setting.
When an examination, testing, or another setting may be needed.
This guide cannot decide whether it is safe to wait or which care setting is right for an individual concern. Some concerns need an in-person examination, testing, or another setting. If you are unsure where to go, contact an appropriate in-person healthcare professional or care setting for individual guidance. Use prompt in-person care if you are concerned about worsening symptoms.
Know when not to wait.
Call 911 for an emergency or if you need immediate emergency help. Seek an in-person examination for an uncertain, dark, irregular, bleeding, large, fast-growing, genital, or anal growth. Seek prompt care for infection signs or a painful foot growth affecting walking.
Virtual care is not appropriate for every concern. If your symptoms are severe, rapidly worsening, or may be an emergency, use emergency services or immediate in-person care instead of waiting for a callback.
Common questions about common skin warts.
What should I prepare before making a request?
Include the location, when you noticed the growth, changes you have observed, discomfort, whether walking is affected, and questions you want to discuss. Do not rely on a description alone to identify a growth.
Where can I find the source information?
Read the MyHealth Alberta Warts: Care Instructions page and the additional MyHealth Alberta Warts and Plantar Warts information linked above for public health information.
Can I ask for a virtual conversation?
You can describe your concern when making a request. The clinic decides whether a virtual conversation or another setting may fit.
When is an in-person examination important?
Seek an in-person examination for an uncertain, dark, irregular, bleeding, large, fast-growing, genital, or anal growth. Seek prompt care for infection signs or a painful foot growth affecting walking.
What are the boundaries of this guide?
This guide supports preparation and care navigation only. It does not diagnose a skin growth or make a care decision; the clinic determines next steps.
Non-emergency request
Request a doctor call today.
For people physically in Alberta with a valid Alberta Health Care card. After a completed form submitted between 8 AM and 10 PM Mountain Time, a doctor usually calls back within 60 minutes. This is not a guaranteed callback, appointment, or live wait time. Requests submitted outside those hours do not have a 60-minute or same-day callback promise. If your concern cannot wait, use appropriate in-person care; call 911 for a possible emergency.