Important: This article is general information, not medical advice. Virtual care is not appropriate for every concern. For a medical emergency, call 911 or go to the nearest emergency department.
Start with current Alberta information
Wildfire smoke conditions can change from one community to another. Alberta’s public wildfire-smoke information is a useful starting point for current advisories, air-quality context, and practical updates in your area.
A public advisory cannot assess your individual symptoms or replace medical care. If smoke exposure is affecting how you feel, consider both the current conditions and the urgency of your symptoms when choosing a next step.
Choose the right care setting
For individual guidance or care-setting uncertainty, contact an appropriate in-person healthcare professional or care setting. It is separate from emergency services and does not replace an in-person emergency assessment.
For severe, rapidly worsening, potentially life-threatening, or otherwise concerning symptoms, call 911 or seek immediate emergency assessment. Do not wait for an online callback request during a possible emergency.
Prepare a care question
If it is safe to start with a routine conversation, note when your concern began, how it has changed, relevant health conditions, medications, and what you are noticing. Be clear about whether the concern is stable or worsening.
A clinician decides whether a virtual assessment is suitable and whether another setting is safer. A callback request does not guarantee an appointment, diagnosis, prescription, or treatment outcome.
Keep local information handy
When smoke conditions are active, keep the official Alberta resource available for current public updates. If you need individual guidance rather than public information, contact an appropriate in-person healthcare professional or care setting.
If your symptoms change while you are waiting for a routine response, reassess the urgency. A worsening concern may need a different care setting than an online visit form.
Common patient questions.
Ready to start? For an eligible non-emergency concern, start your visit form when you are ready; the clinic reviews each request. Call 911 for an emergency or seek prompt professional assessment when a concern cannot wait.
Where can I find current Alberta wildfire-smoke information?
Alberta’s wildfire-smoke information page is an official starting point for current public updates. It does not assess individual symptoms or replace medical care.
Can I use a virtual request for an emergency caused by smoke exposure?
No. Call 911 or seek immediate emergency assessment for severe, rapidly worsening, potentially life-threatening, or otherwise concerning symptoms. Do not wait for an online callback request.
What if I am unsure where to seek care?
For individual guidance or care-setting uncertainty, contact an appropriate in-person healthcare professional or care setting. It is not an emergency service.
Continue with related Alberta guides.
These patient guides add context on virtual care, care navigation, and next-step preparation.
Learn more from Alberta resources.
These public resources offer additional context on virtual-care preparation, safety, and professional standards.
Ready to see a doctor?
Request a doctor call today.
For non-emergency health concerns only. For requests submitted during open hours, the clinic reviews each request and contacts you about the next step.