What to have ready for the call.
Before contacting a clinic, note when the fatigue or low energy began, how it has changed, how it affects usual activities, any other symptoms, and relevant medicines or recent changes. Have your questions ready and share information that feels important to you.
A callback request is not a diagnosis, prescription, referral, laboratory requisition, document, payment, or confirmed appointment. The clinic reviews the concern and may recommend another setting.
When an examination, testing, or another setting may be needed.
This guide cannot decide whether it is safe to wait or which care setting is right for an individual concern. Some concerns need an in-person examination, testing, or another setting. If you are unsure where to go, contact an appropriate in-person healthcare professional or care setting for individual guidance. Use prompt in-person care if you are concerned about worsening symptoms.
Know when not to wait.
Call 911 now if you believe you have an emergency. Seek urgent in-person care for new or worsening weakness, dizziness, light-headedness, or a feeling that you may faint. Seek in-person assessment for worsening fatigue, a new fever or rash, or low mood.
Virtual care is not appropriate for every concern. If your symptoms are severe, rapidly worsening, or may be an emergency, use emergency services or immediate in-person care instead of waiting for a callback.
Common questions about persistent fatigue or low energy.
What should I prepare before contacting a clinic?
Write down when the fatigue or low energy started, changes you have noticed, its effect on usual activities, other symptoms, medicines, and questions you want to raise.
What source is this guide based on?
It is based on MyHealth Alberta’s Fatigue: Care Instructions, with additional official information from MyHealth Alberta’s Weakness: Care Instructions.
Can this be handled in a virtual conversation?
The clinic decides whether a virtual conversation or another setting may fit your situation after considering the information you share.
What can I ask the clinic to help with?
You can describe your concerns, share your notes, and ask questions about next steps. This guide does not arrange appointments, medicines, investigations, or specific outcomes.
When should I seek in-person care instead of waiting?
Seek in-person assessment for worsening fatigue, a new fever or rash, or low mood. Seek urgent in-person care for new or worsening weakness, dizziness, light-headedness, or a feeling that you may faint. Call 911 for an emergency.
Non-emergency request
Request a doctor call today.
For people physically in Alberta with a valid Alberta Health Care card. After a completed form submitted between 8 AM and 10 PM Mountain Time, a doctor usually calls back within 60 minutes. This is not a guaranteed callback, appointment, or live wait time. Requests submitted outside those hours do not have a 60-minute or same-day callback promise. If your concern cannot wait, use appropriate in-person care; call 911 for a possible emergency.