What to have ready for the call.
Note your sleep pattern, bedtime habits, daytime effects, current health concerns, medicines, recent stressful events, and questions for a clinician.
Book your visit now for an offered phone slot, complete registration there, and follow Ava’s appointment status and instructions. The clinician reviews the concern. Diagnosis, prescriptions, referrals, laboratory requisitions, documents, payment, and next steps depend on that review; another setting may be recommended.
When an examination, testing, or another setting may be needed.
This guide cannot decide whether it is safe to wait or which care setting is right for an individual concern. Some concerns need an in-person examination, testing, or another setting. If you are unsure where to go, contact an appropriate in-person healthcare professional or care setting for individual guidance. Use prompt in-person care if you are concerned about worsening symptoms.
Know when not to wait.
Seek urgent help for an immediate safety concern or injury related to severe sleepiness or impaired functioning, and use emergency services for a life-threatening situation.
Virtual care is not appropriate for every concern. If your symptoms are severe, rapidly worsening, or may be an emergency, use emergency services or immediate in-person care instead of waiting for a phone appointment.
Common questions about sleep problems and insomnia.
What should I track before discussing sleep problems?
A short sleep pattern record, bedtime habits, daytime effects, current health concerns, medicines, recent stressors, and questions can make a clinical conversation clearer.
Can an online request diagnose insomnia?
No. Sleep concerns can have different contributors. A clinician reviews the information and may recommend another care setting when appropriate.
Where can I find official Alberta sleep-health information?
Use MyHealth Alberta’s current sleep-health and insomnia information for general public guidance. Those resources do not diagnose the cause of an individual sleep concern or replace an appropriate clinical assessment.
Why might a sleep journal be useful?
MyHealth Alberta explains that a clinician may ask for a sleep journal to record patterns. It can support a clinical conversation but does not diagnose a sleep disorder or replace an assessment.
Non-emergency phone appointment
Book your visit now.
For people physically in Alberta with a valid Alberta Health Care card. Book your visit now and select an offered phone appointment slot. Ava shows published slots for today or upcoming days when offered; this guide does not promise availability or a turnaround time. If Ava does not offer a suitable slot, check its published upcoming slots or use appropriate in-person care. If your concern cannot wait, use appropriate in-person care; call 911 for a possible emergency.