What to have ready for the call.
Note when the sweating began; which body areas are affected; whether it occurs with heat, activity, rest, sleep, stress, or without an obvious trigger; how it affects daily activities; recent changes; medicines or supplements; relevant health conditions; and any chest pain, breathing symptoms, fainting, fever, or weight change.
A callback request gives the clinic a starting point to review the concern. Diagnosis, prescriptions, referrals, laboratory requisitions, documents, payment, and next steps depend on that review; another setting may be recommended.
When an examination, testing, or another setting may be needed.
This guide cannot decide whether it is safe to wait or which care setting is right for an individual concern. Some concerns need an in-person examination, testing, or another setting. If you are unsure where to go, contact an appropriate in-person healthcare professional or care setting for individual guidance. Use prompt in-person care if you are concerned about worsening symptoms.
Know when not to wait.
Call 911 or seek emergency care for chest pain or pressure, shortness of breath, fainting, sudden weakness or numbness, trouble speaking, loss of consciousness, or another possible emergency. Seek prompt in-person assessment for heavy sweating with concerning new or worsening symptoms.
Virtual care is not appropriate for every concern. If your symptoms are severe, rapidly worsening, or may be an emergency, use emergency services or immediate in-person care instead of waiting for a callback.
Common questions about heavy sweating and hyperhidrosis questions.
Can I start an Alberta online request about heavy sweating?
Eligible people can send a clinic-reviewed request for a non-emergency concern. The clinician decides whether a virtual conversation, an examination, or another setting may fit. A request does not diagnose hyperhidrosis or promise a callback, appointment, testing, medicine, treatment, or prescription.
What does hyperhidrosis mean?
MyHealth Alberta uses hyperhidrosis to describe sweating that is heavier than expected and can occur even when it is not hot or during activity. This guide cannot tell you whether your sweating is hyperhidrosis or identify why it is happening.
What should I prepare for a heavy-sweating conversation?
Prepare a timeline, affected areas, possible triggers or patterns, daily-life impact, recent changes, medicines or supplements, relevant health conditions, and any associated chest, breathing, fainting, fever, or weight-change symptoms.
Can a condition or medicine affect sweating?
Yes. MyHealth Alberta notes that health conditions and some medicines can be associated with heavy sweating. That information does not identify the cause for an individual; a clinician may decide whether an examination, testing, or another setting is needed.
When should I use emergency care instead of waiting for a request?
Call 911 or seek emergency care for chest pain or pressure, shortness of breath, fainting, sudden weakness or numbness, trouble speaking, loss of consciousness, or another possible emergency. Seek prompt in-person assessment for heavy sweating with concerning new or worsening symptoms.
Non-emergency request
Request a doctor call today.
For people physically in Alberta with a valid Alberta Health Care card. For requests submitted during open hours, the clinic reviews the request and contacts you about the next step. AlbertaMD operates daily from 8:00am to 10:00pm Mountain Time. For a possible emergency, call 911 rather than waiting for an online request. If your concern cannot wait, use appropriate in-person care; call 911 for a possible emergency.