What to have ready for the call.
Have medication names, doses, how often you use them, remaining supply, pharmacy, allergies, side effects, your usual migraine pattern, recent frequency and duration, symptoms, triggers, impact on daily activities, medicines already tried, and any new or changed headache features ready. A headache diary can help show patterns and medication use.
A callback request is not a diagnosis, prescription, referral, laboratory requisition, document, payment, or confirmed appointment. The clinic reviews the concern and may recommend another setting.
When an examination, testing, or another setting may be needed.
This guide cannot decide whether it is safe to wait or which care setting is right for an individual concern. Some concerns need an in-person examination, testing, or another setting. If you are unsure where to go, contact an appropriate in-person healthcare professional or care setting for individual guidance. Use prompt in-person care if you are concerned about worsening symptoms.
Know when not to wait.
Call 911 or seek emergency care for a sudden severe headache different from past headaches, or possible stroke signs such as sudden weakness or numbness, vision change, trouble speaking, confusion, or trouble walking. Seek immediate in-person care for fever with a stiff neck, rapidly worsening headache, or inability to keep fluids down.
Virtual care is not appropriate for every concern. If your symptoms are severe, rapidly worsening, or may be an emergency, use emergency services or immediate in-person care instead of waiting for a callback.
Common questions about established migraine treatment and medication renewals.
Who is this established-migraine renewal guide for?
It is for people with an established migraine pattern who want clinic review of an existing treatment or renewal question. It does not diagnose migraine or confirm that a current headache is migraine.
Can I use this for a first, sudden, severe, or changed headache?
No. A new, sudden, severe, progressively worsening, or clearly changed headache needs prompt clinical assessment rather than a routine renewal request. Call 911 or seek emergency care for a sudden severe headache unlike past headaches or possible stroke symptoms.
Will my migraine medication be renewed automatically?
No. Renewals depend on available records, monitoring needs, current symptoms and medication use, and clinical suitability. Clinic review does not promise a prescription, controlled medicine, renewal, or automatic refill.
What information should I prepare for a migraine treatment review?
Bring medication names and doses, how often you use acute and preventive medicines, remaining supply, side effects, pharmacy, usual migraine pattern, recent changes, and treatments already tried. A headache diary can help.
Why does my use of headache medicine matter?
Frequent acute-headache-medicine use can be clinically important and should be reviewed. Report your actual use; do not change a prescribed treatment on your own based on this guide.
What can I expect after I submit a request?
The clinic reviews the request and decides the appropriate next step. A usual in-window callback is not a guaranteed callback, appointment, same-day outcome, treatment, or prescription.
Non-emergency request
Request a doctor call today.
For people physically in Alberta with a valid Alberta Health Care card. Doctors usually call back within 60 minutes during operating hours, 8 AM–10 PM Mountain Time. Timing depends on the concern and appropriate care setting; it is an expectation, not a guarantee. Requests submitted before 8 AM or after 10 PM Mountain Time do not have a 60-minute or same-day callback promise. The public form does not state a specific review time or missed-call procedure. If your concern cannot wait, use appropriate in-person care; call 911 for a possible emergency.