Emergency? Call 911 or go to the nearest emergency department.

Call 911For a possible emergency only. Opens your phone dialer.

Open every day, including weekends, 8:00am to 10:00pm Mountain Time. Book an offered phone appointment through Ava and follow its confirmation and appointment-status instructions. Registration takes place inside Ava.

Alberta patient guide

Dental pain and toothache?
Book a phone appointment on Ava.

Book your visit now for a phone appointment from home. Select an offered phone slot in Ava, complete registration there, and follow Ava’s appointment status and instructions.

A valid Alberta Health Care card and active AHCIP coverage are required. You must be physically in Alberta. Eligible medically necessary doctor visits are covered by AHCIP for patients with a valid Alberta Health Care card and active coverage. This refers to the doctor consultation. Medication costs and uninsured services are separate. Enter registration and health-card information only inside Ava, not on this website.

Book your visit nowFor non-emergency health concerns. If another care setting may help, the clinic will guide the next step.

Check Ava for published phone slots for today or upcoming days. Weekend slots are offered only when shown in Ava; no turnaround time is promised.

  1. 01
    Book your visit now.

    Select an offered phone appointment slot, today or on an upcoming day when published.

  2. 02
    Register inside Ava.

    Complete registration, including your health-card information, only inside Ava. This website has no patient intake or callback-request form.

  3. 03
    Follow Ava’s status and instructions.

    Use Ava’s appointment status and instructions to prepare for the phone visit. A doctor will talk through your concern and help decide whether virtual care or another setting may fit.

For dental pain and toothache, a doctor can talk through what has been going on and help decide on the next step, including when another care setting may fit.

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General Alberta care-navigation information for dental pain or toothache, focused on when timely dental assessment and another care setting may be needed.

01

What to have ready for the call.

Note when the pain began, which tooth or area is affected, changes in swelling or temperature, fever, pain with chewing, drainage, recent dental work, medicines, and relevant health history.

Book your visit now for an offered phone slot, complete registration there, and follow Ava’s appointment status and instructions. The clinician reviews the concern. Diagnosis, prescriptions, referrals, laboratory requisitions, documents, payment, and next steps depend on that review; another setting may be recommended.

02

When an examination, testing, or another setting may be needed.

This guide cannot decide whether it is safe to wait or which care setting is right for an individual concern. Some concerns need an in-person examination, testing, or another setting. If you are unsure where to go, contact an appropriate in-person healthcare professional or care setting for individual guidance. Use prompt in-person care if you are concerned about worsening symptoms.

03

Know when not to wait.

Seek urgent medical or dental care for worsening pain or swelling, warmth or redness, pus, red streaks, or fever. Call 911 for trouble breathing or another life-threatening emergency.

Virtual care is not appropriate for every concern. If your symptoms are severe, rapidly worsening, or may be an emergency, use emergency services or immediate in-person care instead of waiting for a phone appointment.

04

Common questions about dental pain and toothache.

What details should I prepare for dental pain?

Record when pain began, the affected area, swelling or fever, pain with chewing, drainage, recent dental work, medicines, and relevant health history.

Can an online guide replace dental assessment?

No. Dental pain can need an in-person dental examination to assess the tooth, swelling, infection, or injury. The guide supports care navigation rather than diagnosis.

Where can I find official Alberta toothache information?

MyHealth Alberta provides current public information about toothaches and gum problems. It does not identify the cause of an individual concern or replace appropriate dental or clinical assessment.

Non-emergency phone appointment

Book your visit now.

For people physically in Alberta with a valid Alberta Health Care card. Book your visit now and select an offered phone appointment slot. Ava shows published slots for today or upcoming days when offered; this guide does not promise availability or a turnaround time. If Ava does not offer a suitable slot, check its published upcoming slots or use appropriate in-person care. If your concern cannot wait, use appropriate in-person care; call 911 for a possible emergency.

Book your visit now
Book your visit nowPhone visit · Emergencies: 911