Why virtual care can help.
Virtual care gives you a convenient way to start a doctor conversation from home. For a common, non-emergency concern, complete the form and discuss your health details directly with the doctor when the clinic contacts you.
Start your visit.
Share callback, location, and eligibility details through the online form. Keep health details for your doctor conversation; do not include a health-card number or upload documents through the public form.
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What happens next.
The clinic receives your completed form, reviews your callback and eligibility details, and contacts you about the next step. AlbertaMD operates daily from 8:00am to 10:00pm Mountain Time. For a possible emergency, call 911 rather than waiting for an online request.
Virtual-care questions
Common questions.
0 of 5 questions open. Answers are general information; the clinic reviews each request individually.
Can I start an online doctor request from Sherwood Park?
If you are physically in Alberta with a valid Alberta Health Care card and active AHCIP coverage, use the online form to send your callback, location, and eligibility details to the clinic for review.
Why can virtual care be useful in Sherwood Park?
Virtual care can be a convenient way to start a doctor conversation from home about a common, non-emergency concern. A doctor can discuss whether phone, video, or another next step fits your situation.
What happens after I send the form?
Your completed form is sent automatically to the clinic. The clinic reviews your callback and eligibility details, then contacts you about the next step. For requests submitted during open hours, the clinic reviews the request and contacts you about the next step. AlbertaMD operates daily from 8:00am to 10:00pm Mountain Time. For a possible emergency, call 911 rather than waiting for an online request.
Are doctor consultations covered by AHCIP?
A valid Alberta Health Care card and active AHCIP coverage are required. You must be physically in Alberta. Eligible medically necessary doctor visits are covered by AHCIP for patients with a valid Alberta Health Care card and active coverage. This refers to the doctor consultation. Medication costs and uninsured services are separate.
When should I seek urgent or emergency care?
For severe, rapidly worsening, or possible emergency symptoms, call 911 or seek immediate emergency care rather than waiting for an online request.
Ready to begin?
Start your visit online.
Send your short request to the clinic and take the next step from home.