Start here
Start with a guide.
Use these short steps to find general information and understand the phone-visit booking path on Ava. They do not decide whether virtual care fits your concern.
- 01
Read the basics.
Review how a phone or video conversation may fit some common, non-emergency concerns and when another care setting may be needed.
Why virtual care - 02
Choose a topic.
Open an Alberta guide to prepare a general question. The browser-local guide list does not assess symptoms or recommend care.
Find a guide by topic - 03
Book your visit now if it fits.
Select an offered phone slot and complete registration, including health-card details, only inside Ava. Follow Ava’s booking status and instructions; this website has no patient intake or callback-request form.
Review the Ava booking steps
Why virtual care can help.
Virtual care may use a phone or video conversation and can be a practical first step for some common, non-emergency concerns. The clinic reviews your request. A clinician decides whether virtual care or another next step fits. Some concerns still need in-person assessment or emergency care.
Read MyHealth Alberta information about virtual careStart your visit.
Choose Book your visit now and select an offered phone slot. Complete registration, including health-card details, only inside Ava. There is no patient intake or callback-request form on this website; do not submit health-card numbers or documents here. Keep health details for your doctor conversation.
Find an Alberta guide by topic.
Search Alberta-wide guides. Your search stays in this browser and is never sent to AlbertaMD.
4 Alberta guides shown to start.
Nearby city guides.
Open another city guide to learn how AlbertaMD virtual care works across Alberta.
What happens next.
Follow Ava’s booking status and instructions for your selected phone slot, and complete any required registration only inside Ava. This website does not receive patient intake or offer a separate callback request. For a possible emergency, call 911 rather than waiting for a phone visit.
Virtual-care questions
Common questions.
0 of 5 questions open. Answers are general information; the clinic reviews each request individually.
Can I book an online doctor phone visit from Fort Saskatchewan?
For a common, non-emergency concern, if you are physically in Alberta with a valid Alberta Health Care card and active AHCIP coverage, choose Book your visit now and select an offered phone slot. Complete registration, including your health-card details, only inside Ava, then follow Ava’s booking status and instructions. Check Ava’s published slots for today or upcoming days; same-day or weekend availability and turnaround are not promised. This website has no patient intake or callback-request form.
Why can virtual care be useful in Fort Saskatchewan?
Virtual care can be a convenient way to start a doctor conversation from home about a common, non-emergency concern. A doctor can discuss whether phone, video, or another next step fits your situation.
What happens after I book on Ava?
Follow Ava’s booking status and instructions for your selected phone slot. Complete any required registration, including health-card details, inside Ava only. This website does not receive patient intake or offer a separate callback request. A clinician decides whether virtual care or another next step fits your concern. For a possible emergency, call 911 rather than waiting for a phone visit.
Are doctor consultations covered by AHCIP?
A valid Alberta Health Care card and active AHCIP coverage are required. You must be physically in Alberta. Eligible medically necessary doctor visits are covered by AHCIP for patients with a valid Alberta Health Care card and active coverage. This refers to the doctor consultation. Medication costs and uninsured services are separate.
When should I seek urgent or emergency care?
For severe, rapidly worsening, or possible emergency symptoms, call 911 or seek immediate emergency care rather than waiting for an online request.
Ready to begin?
Book your visit now.
Select an offered phone slot and complete registration only inside Ava. Follow Ava’s booking status and instructions.